Why can't I find my building when I try to claim a property on the Building Owner Portal?

If you are unable to find your building it could mean that it is not included on the Covered Buildings List or that the property is missing from the list. 

Please review the criteria for covered buildings in the helpdesk article ‘How to know if your building needs to benchmark’. 

You can also verify your property information by using the City of Madison Tax Assessors Property Look-up tool. 

Please contact us for more information by submitting an 'Ask a Question’ Ticket on the Helpdesk.